NetLink 

TERMS AND CONDITIONS OF USE OF NETLINK SERVICE

1, DEFINITIONS:

“Supported  application”  includes,  MS Outlook,  Netscape,  Internet Explorer and  any  other  application  which NetLink may  from  time  to  time nominate.

“Supported  computer”  means  a  computer  running  a  recognized  version  of Microsoft   Windows   or   a   recognized   version   of   the   Apple   Macintosh Operating Systems.

“NetLink” means Netlink the registered trading business name of Agile Group Ltd and its Logos are trademarks of Agile Group Ltd

“Client” means the person or company using the services provided by Netlink, named on the invoices issued 

“Contention Ratio“ means the number of users (Clients) sharing the assigned bandwidth. This means on a 1:1 Contention Ratio only 1 Client will be using the bandwidth or on a 1:4 Contention Ratio up to 4 Clients will be sharing that bandwidth at any one time.

2. SERVICE:

Netlink   will   provide   the   client   with   the   ability   to   access   the internet.  Access  will  be  available  24  hours  a  day,  7  days  a  week  subject  to regular  scheduled  maintenance,  breakdown  of  equipment  or  force  majeure. Netlink   will use its best endeavors to ensure continuous delivery of   the   service   but   does   not   warrant   that   the   access   will   be   neither uninterrupted nor free from errors. 

3. SUPPORT:

(a) Netlink  will  provide  the  client  with  technical  assistance  necessary to connect any supported  computer  to the internet and  the  installation and use   of   any   supported   application.   

(b) Netlink   does   not   agree   to provide  services  relating  to  the  configuration  of  an  internal  network  or  the installation  and  use  of  any  non-supported  application.  

(c) Problems  caused  by faulty,  poor  quality  or  misconfigured  systems  (including  modem  and  phone line)   are   not   the   responsibility   of  Netlink.   

(d) Subject to any Service Level Support Agreements, Netlink reserves the right to charge a service fee for provision of any on-site support beyond initial installation.

4. PAYMENT:

(a) The  client  agrees  to  pay  the  amount  calculated  at  the  appropriate  rate  for all logins to Netlink made  in their username. (in other words  if you tell  someone  your  password,  or  they  guess  it,  you  are  responsible  for  the time  they  spend  online.)  We  will  change  your  password  for  you  at  any  time during  ordinary  business  hours  for  free  if  you  have  reasonable  concerns that someone has already or may in the future use your username.

(b) All  invoiced  accounts  are  payable  within  14  days  of  the  date  upon  the invoice. Netlink  may   suspend   the   service   until   payment   is received  for  this  or  any  other  debt  accruing  to  it. Netlink  may suspend  the  provision  of  services  to  the  client  if  the  client  has  a  prepaid account which is no longer prepaid or an invoice account where the balance has   exceeded   30 days owing   and   prior   arrangements   have   not   been   made   with East Coast Netlink. No notice of suspension is required to be given.

(c) No  accounts  will  be  credited  with  funds  until  a  cheque  given  to  Netlink  in respect of  that account has  cleared  or  payment is  made  by  cash or   credit   card.   The   client   will   be   responsible   for   any   fees   incurred   in relation to cheques which are not met on presentation.  Where  the  client has   given   Netlink   its   credit   card   number,   the   client   hereby authorizes  Netlink  to  debit  the  client’s  credit  card  for  the  amount payable  by  the  client  for  provision  of  the  services  in  accordance  with  the terms  of  this  agreement.  Netlink  may  at  any  time  increase  the client’s  access  fees  or  otherwise  vary  the  fee  structure  applying  to  the client  and  such  change  shall  take  effect  immediately  upon  the  posting  of notification  of  the  change  on  the  Netlink  home  Page  (or  by  written notification   direct   to   the   client).   Pre-paid   clients   are   not   affected   by subsequent price changes up to the date to which they are pre-paid.

5. THE CLIENT:

(i) The   terms   of   this   agreement   with   the   client   are   not   transferable   or assignable.   

(ii) The   client   will   keep   their   password   secret   and   choose   and maintain secure passwords.  

(iii) The  client  also  agrees  not  to  use  the  service  to transmit  viruses,  worms,  Trojan  horses  or  other  destructive  programs,  to breach  copyright  or  other  intellectual  property  laws  relating  to  trademarks or  passing  off,   to  publish  materials  which  may  be  in  breach  of  consumer protection  legislation,  to  publish  defamatory  or  pornographic  material,  to breach  netiquette,  to  commit  any  other  criminal  offence  or  to  attempt  to  do any   of   these   things   whether   in   Papua   new   Guinea   or   elsewhere.   Netlink  retains  the  power  to  inspect  materials  kept  by  the  client  in Netlink server,  and  to  remove  in  whole  or  part  any  materials  which  Netlink in its absolute discretion considers inappropriate.

(iv) The  client  will  refrain  from  inappropriate  postings  to  email  list-servers  or newsgroups  especially  unsolicited  advertising  which  can  result  in  thousands of   “hate”   emails   sent   to   them   or   Netlink   .   The   client   will   be disconnected  and  charged  a  fee  if  their  actions  in  breach  of  this  condition result  in  excess  mail  being  sent  to  or  through  Netlink  as  a  result  of their actions.

(v) The client agrees to indemnify and keep indemnified Netlink against any loss relating to a breach of clause 5(iii) and (iv)

6. RISK:

Netlink  is  not  responsible  for  and  does  not  warrant  the  delivery  of or  content  of  any  material  available  through  provision  of  its  service.  The client uses the service and the material at their own risk including the risk of attack   by   virus   or   hackers   or   exposure   to   material   including   unsolicited email, pornography, offensive    or inflammatory material    or any other unwanted material.  Netlink  is  not  liable  from  any  damage  however arising  either  directly  or  indirectly  or  consequential  upon  the  provision  of the  service  or  the  failure  of  the  service  to  operate  at  any  time.  We  strongly advise  all  computer  owners  to  backup  regularly  whether  or  not  they  use  the internet.

7. WEB PAGES:

Netlink reserves  the  right  to  refuse  to  publish  any  material  deemed to  be  illegal,  unethical  or  offensive.  All clients’ web pages are subject to scrutiny   and   may   be   removed   without   further   notice.   No   CGls   or   other executable  codes  may  be  loaded  onto  our  server  without  prior  approval.  The client  may  incur  charge  for  Netlink  to  test  scripts  or  to  resolve  any problem caused by unauthorized files.

8. RECORDS:

The  client  accepts  that  in  the  ordinary  course  of  business  records  will  be kept  of  their  activities  upon  the  internet  and  they  consent  to  same.  Netlink may  use  these  records  for  security  or  billing  purposes  but  will  not disclose  them  without  the  consent  of  the  client  unless  required  to  do  so  by law.

9. DURATION:

This agreement is valid for a period of 12 months and shall continue, automatically renewed, until terminated by either party

10. TERMINATION:

(i) Either   party   may terminate   this   agreement   by   the   giving of  30 days notice in writing or by email. 

(ii) Netlink  may  terminate  or  suspend  the agreement  at  any  time  for  breach  of  any  of  the  conditions  contained  herein and retains the right to sue for monies outstanding.

(iii) In the event that the client requests to terminate service prior to completion of the 12 month term of service, and unless the termination is on the grounds of failure or inadequacy of the service to provide acceptable performance, the client is obliged to pay an early termination fee of 50% balance remaining of term of contract and

(iv) Where grounds of failure or inadequacy of the service is stated, the client seeking to terminate must issue a written notice to Netlink, evidence supporting specific material breaches observed; and

(v) The Client allows in the case of a breach of being remedied, a period of 60 days after the receipt of written notice for Netlink to remedy the observied breaches.

(vi) Termination can only proceed should the breach not be remedied to the satisfaction of the client.

11. VARIATION OF TERMS AND CONDITIONS:

Netlink  may  at  any  time  vary  the  terms  and  conditions  of this   contract   and   such   variation   shall   take   effect   immediately   upon   the posting  of   notification   of   the   variation   to  Netlink   website   or   by written notification direct to the client.